Training URLs
UCCX 12.0
Release notes
Admin Guides
UCCX Admin Guide
CUIC Admin Guide
End User Guides
Finesse
CUIC
CUIC Report Customization
Other
Design Guide
Bug Search
Cisco Unified Intelligence Center
- https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=282163829&rls=12.5(1)&sb=anfr&bt=custV
Cisco Unified Customer Voice Portal
- https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=270563413&rls=12.5(1)&sb=anfr&svr=3nH&bt=custV
Cisco Finesse
- https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=283613135&rls=12.5(1)&sb=anfr&bt=custV
Cisco SocialMiner
- https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=283613136&rls=12.5(1)&sb=anfr&bt=custV
Cisco Enterprise Chat and Email
- https://bst.cloudapps.cisco.com/bugsearch/search?kw=*&pf=prdNm&pfVal=280810493&rls=12.5(1)&sb=anfr&svr=3nH&bt=custV