ECE

UCCE - Integration

  • Log to system ECE admin Page http://ucce-ece-ws.mydomain.com/system
  • Set System\Shared Resource\Services\Unifed CCE\EAAS process to automatic and start (should go running)
  • Set System\Shared Resource\Services\Unifed CCE\Listener process to automatic and start (should go running)
  • Set Partitions\Default\Services\Unified CCE\EAAS - configure for port 38001 and set to automatic & start - the MR PG PIM connects to this (check FW is allows)
  • Set Partitions\Default\Services\Unified CCE\Listener- Set to Automatic & Start - this monitors CTI
  • How does ECE know what the address of the CTI servers are?
  • Via the UCCE AW PG2 Config - (old interface - check CTI addresses (use IP addresses) are configured)