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vendors:cisco:uc:ece [2020/01/10 14:10] – [Enable Pick Pull While In Not Ready] gerardorourke | vendors:cisco:uc:ece [2020/07/30 09:44] – [ECE] gerardorourke | ||
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====== ECE ====== | ====== ECE ====== | ||
+ | * [[https:// | ||
* [[vendors: | * [[vendors: | ||
* [[http:// | * [[http:// | ||
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* [[https:// | * [[https:// | ||
* [[vendors: | * [[vendors: | ||
+ | * [[vendors: | ||
+ | * [[https:// | ||
===== My Notes ===== | ===== My Notes ===== | ||
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{{: | {{: | ||
+ | |||
+ | ===== Pick / Pull Emails in ECE ===== | ||
====Enable Pick Pull While In Not Ready==== | ====Enable Pick Pull While In Not Ready==== | ||
To Enable Pick Pull While In Not Ready you need to set the below registry key to " | To Enable Pick Pull While In Not Ready you need to set the below registry key to " | ||
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* Select Queue and assign relevant SG on the "Skill Groups" | * Select Queue and assign relevant SG on the "Skill Groups" | ||
- | === PULL ==== | + | === Pull Emails |
You need to select which Queues you want to pull from when not Ready. | You need to select which Queues you want to pull from when not Ready. |