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vendors:cisco:uc:ece [2020/01/10 14:10] – [Enable Pick Pull While In Not Ready] gerardorourkevendors:cisco:uc:ece [2020/07/30 09:44] – [ECE] gerardorourke
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 ====== ECE ====== ====== ECE ======
  
 +  * [[https://www.cisco.com/c/en/us/support/docs/contact-center/enterprise-chat-email/215793-integrate-ece-with-pcce-in-version-12-0.html|Integrate ECE with PCCE in Version 12.0 and Higher]
   * [[vendors:cisco:uc:ece:sql|ECE SQL]]   * [[vendors:cisco:uc:ece:sql|ECE SQL]]
   * [[http://www.cisco.com/c/en/us/support/customer-collaboration/cisco-enterprise-chat-email/tsd-products-support-series-home.html|ECE Docs]]\\   * [[http://www.cisco.com/c/en/us/support/customer-collaboration/cisco-enterprise-chat-email/tsd-products-support-series-home.html|ECE Docs]]\\
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   * [[https://developer.cisco.com/docs/enterprise-chat-and-email/#!interaction-api-developer-guide|ECE Interaction APIs]]   * [[https://developer.cisco.com/docs/enterprise-chat-and-email/#!interaction-api-developer-guide|ECE Interaction APIs]]
   * [[vendors:cisco:uc:ece:retrieve-cce-variables|Retrieve CCE PV / ECC Variables]]   * [[vendors:cisco:uc:ece:retrieve-cce-variables|Retrieve CCE PV / ECC Variables]]
 +  * [[vendors:cisco:uc:ece:default-exception-queue|Default Exception Queue]]
 +  * [[https://www.ciscolive.com/global/on-demand-library.html?search=Paul%20Tindall&search.event=ciscoliveemea2020#/session/1570544586986001CUxO|Paul Tindal's Cisco Live - Implementing Message Apps on ECE]]
  
 ===== My Notes ===== ===== My Notes =====
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 {{:vendors:cisco:uc:ece-webserver-inventory.jpg?400|}} {{:vendors:cisco:uc:ece-webserver-inventory.jpg?400|}}
  
 +
 +===== Pick / Pull Emails in ECE =====
 ====Enable Pick Pull While In Not Ready==== ====Enable Pick Pull While In Not Ready====
 To Enable Pick Pull While In Not Ready you need to set the below registry key to "1" on the UCCE Router To Enable Pick Pull While In Not Ready you need to set the below registry key to "1" on the UCCE Router
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   * Select Queue and assign relevant SG on the "Skill Groups" tab   * Select Queue and assign relevant SG on the "Skill Groups" tab
  
-=== PULL ====+=== Pull Emails ====
  
 You need to select which Queues you want to pull from when not Ready. You need to select which Queues you want to pull from when not Ready.
  • vendors/cisco/uc/ece.txt
  • Last modified: 2023/12/13 08:38
  • by gerardorourke