Common ICM Registry Keys

Router

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\<instancename>\RouterA\Router\CurrentVersion\Configuration\Global]

Reg KeyDefault ValueDescription
DBMaintenance0Disable config by setting to 1

Outbound

Campaign Manager

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\<instancename>\LoggerA\BlendedAgent\CurrentVersion]

Reg KeyDefault ValueDescription
PersonalCallbackMode1

Dialer

[HKEY_LOCAL_MACHINE\SOFTWARE\CiscoSystems, Inc.\ICM\<instancename>\Dialer\]

Reg KeyDefault ValueDescription
PreviewReservationTimeout600
TimeToWaitForIPDialTone 4Reference

CUCM PG

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\<instancename>\PG2A\PG\CurrentVersion\JGWS\jgw1\JGWData\Dynamic]

Reg KeyDefault ValueDescription
UseRedirectAddressSearchSpace0
UseRouteAddressSearchSpace0