Troubleshooting tips
CUCM Phone Status
C:\procmon ipcc1 pg1a jgw1 >>>>jdi 2980 >>>> Addr: 2980 ActiveLines: 0 RegistrationState: OUT_OF_SERVICE m_CurrentInvokeID = 0 m_elapsedTPServicesRequestSeconds = 2 queuedDTMFDigits = null sendingDTMFInProgress: N sendQueuedMsgAddCallObserverResponse: N monitoredVirtualDialerPort: N virtualDialerPort: N loggedInAgent: N DeviceStatus : UnmonitoredDevice addressDeviceType : GWMSG.DEVICE_TYPE_DEVICE observeredTypeString : logged Out Agent Device isAddressRestricted: N addressDeviceProtocol : PROTOCOL_SCCP silentMonitorStatus : 0 silentMonitoredCallID : -1 TerminalName : SEP001E4AF38A5D IPAddressingMode : IP_ADDRESSING_MODE_IPV4 CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= jdi 3244 >>>> Addr: 3244 ActiveLines: 0 RegistrationState: IN_SERVICE m_CurrentInvokeID = 0 m_elapsedTPServicesRequestSeconds = 0 queuedDTMFDigits = null sendingDTMFInProgress: N sendQueuedMsgAddCallObserverResponse: Y monitoredVirtualDialerPort: N virtualDialerPort: N loggedInAgent: N DeviceStatus : UnmonitoredDevice addressDeviceType : GWMSG.DEVICE_TYPE_DEVICE observeredTypeString : logged Out Agent Device isAddressRestricted: N addressDeviceProtocol : PROTOCOL_SCCP silentMonitorStatus : 0 silentMonitoredCallID : -1 TerminalName : SEP001DA23F5109 IPAddressingMode : IP_ADDRESSING_MODE_IPV4 CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr= CallID=-1 DeviceID=null/-1 LT=LT_UNKNOWN LCS=CS_NONE deviceTy peChanged=N prevDeviceID=/0 prevExt= prevDevTgDevStr=