/*eGain Chat server */
var egainDockChat = egainDockChat  || {};
egainDockChat.serverURL = "https://ucce-ece-webserver.example.com/system";
/*eGain Chat Entry Point*/
egainDockChat.EntryPointId  = "1003";
/*eGain Chat Locale*/
egainDockChat.Locale  = "en-US";
/*eGain template name*/
egainDockChat.Template = "sales";
/*Set to true to enable posting attributes to templates*/
egainDockChat.PostChatAttributes = true;
egainDockChat.IntegratedEntryPoint  = "true";
/*eGain video chat parameters */
egainDockChat.VChatParams = '';
/*Set to true if custom button is used to launch docked chat */
egainDockChat.UseCustomButton=true;
/*Method to set customer Parameters. To be called by client website. All the parameters specified in application-chat-defaults must be set here.*/
egainDockChat.SetCustomerParameters = function (egainAttributeName, attributeValue) {
if(!egainDockChat.SetParameter){
egainDockChat.CallQueue = egainDockChat.CallQueue || [];
egainDockChat.CallQueue.push({name:'SetParameter', args:[egainAttributeName,attributeValue]});
}else{
egainDockChat.SetParameter(egainAttributeName,attributeValue);
}
};
/* Method to be called on click of custom button to launch chat in docked mode */
egainDockChat.openHelp = function(){
egainDockChat.IsChatLaunched = true;
startChat();
}
if(!egainDockChat.UseCustomButton){
startChat();
}
function startChat(){
if(!egainDockChat.launchChat){
egainDockChat.CallQueue = egainDockChat.CallQueue || [];
egainDockChat.CallQueue.push({name:'launchChat', args:[]});
}else{
egainDockChat.launchChat();
}
}