Table of Contents

My Finesse Gadgets

My Finesse Gadgets

Mobile Agent Browser Audio Notification Gadget

The simple gadget can be hosted on the Finesse Servers. It is used to give an Audio alert when a call arrives, via the Browser Desktop when connected in Mobile Agent Nailed Up Connection Mode Since the Audio alert is played via the Browser - if using a citrix session it must have audio enabled (which usually seems to be the case!) and the agent PC's / Laptop must have audio / sound card enabled.

See the README file in the below ZIP for more info.

macallnotificationv1.zip

Sample Gadget retriving User and Call Variables

samplegadgetgor.zip

Finesse - Agent Auth API

eirfinessegadget_agentauth_api.zip