Install Time: 1.5 hours

• Note - No need to uninstall 11.0(2) ES
• Shutdown all A side ICM services, Set to manual
  • Install 11.0(3)
  • Install ES3 (all ICM)
  • Install ES5 (Rogger,AW-HDS)
• Shutdown all B side ICM services, Set to manual
• Restart A side - confirm in service and all OK (system Test app)
• Install on B side
  • Install 11.0(3)
  • Install ES3 (all ICM)
  • Install ES5 (Rogger,AW-HDS)

Unified CCE release 11.0(3) installs 32 bit Java Runtime Environment (JRE) 8 Update 121 and supports later Java 8 updates.

The latest JRE 1.8 available is update 212 Windows x86 Offline 66.37 MB jre-8u212-windows-i586.exe

https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html

C:\Cisco\CVP\jre\bin>java -version
java version "1.7.0_51"
Java(TM) SE Runtime Environment (build 1.7.0_51-b13)
Java HotSpot(TM) Client VM (build 24.51-b03, mixed mode)

• Use the CVP JREUpdate Tool to update Java with the latest JRE 7 update.
• After updated Critical Step! - Copy the files from jre/client to jre/server - otherwise VXML server will not start.

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-customer-voice-portal/118857-technote-cvp-00.html

• ES 30 - CVP Ops server (CSCve92752 oamp Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability)

Note - Java moved from 32 bit to 64 bit in CVP 11.5

C:\Cisco\CVP\jre\bin>java -version
java version "1.7.0_121"
Java(TM) SE Runtime Environment (build 1.7.0_121-b31)
Java HotSpot(TM) 64-Bit Server VM (build 24.121-b31, mixed mode)

Java SE 7 updates Updates for Java SE 7 released after April 2015 are only available to Oracle Customers through My Oracle Support (requires support login).

Where can I get Java 7 downloads? July 2015: Updates for Java 7 are no longer available to the public. Oracle offers updates to Java 7 only for customers who have purchased Java support or have Oracle products that require Java 7.

It looks like the latest version released for JRE 7 was Update 221 JDK 7u221 b31 https://www.oracle.com/technetwork/java/javase/documentation/javase7supportreleasenotes-1601161.html#R170_191

• Oracle no longer releasing Java 7 updates - https://java.com/en/download/faq/java_7.xml

• https://software.cisco.com/download/home/284360381/type/284416107/release/11.0(1)

• https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_0/configuration/guide/CCVP_BK_CCA63467_00_cvp-configuration-guide-1101/CCVP_BK_CCA63467_00_cvp-configuration-guide-1101_chapter_010111.html