WxCC - WebRTC

Developer Tools (F12) - Filters for troubleshooting WebRTC in WxCC

• login - check 'deviceId'
• mercury - check 'websocket' (I found that it was using imiengage.io domain)
• myip
• region
• web/device
• status
• device
• /calls

Note - you will not see the UDP traffic in the networks logs in Edge or Chrome. The Network tab in browser dev tools (Chrome, Firefox, etc.) shows:

• HTTP(S) requests
• WebSocket connections
• Fetch/XHR

To be able to view details on the voice traffic you need to use:

• chrome://webrtc-insternals

• edge://webrtc-internals

Reference:

• https://www.cloudbees.com/blog/webrtc-issues-and-how-to-debug-them
• https://websocket.org/