Webdialer

https://myserver.mydomain.com:8443/webdialer/wsdl/wd70.wsdl

https://grox.net/utils/encoding.html

Use Postman for testing the XML API (Extension Mobility)

https://developer.cisco.com/media/EMAPI_Developer_Guide/index.html?_toc370817188.html

https://developer.cisco.com/site/webdialer/develop-and-test/documentation/developer-guide/
https://developer.cisco.com/site/webdialer/develop-and-test/documentation/developer-guide/#makecallsoap

• Setup an Application user “webdialer” with the rights “Standard EM Authentication Proxy Rights”
• Enable “Cisco WebDialer Web Service” on the CUCM subs

Developer Overview – how to enable click to dial for a Extension Mobility User

1. Use Extension Mobility XML API to get the Users “Phone Device Name”, e.g. the phone name “SEP0038DFA2ED28”, that the user is logged into.
2. Use WebDialer SOAP MakeCall to do a click to dial

Note: I tested this step using the Developer tool “POSTMAN”

HTTPS POST
Content-Type: application/x-www-form-urlencoded
URL: https://my-cucm-server:8443/emservice/EMServiceServlet

<query>
    <appInfo>
        <appID>webdialer</appID>
        <appCertificate>myappuser-password</appCertificate>
    </appInfo>
    <userDevicesQuery>
        <userID>11151</userID>
    </userDevicesQuery>
</query>

<?xml version="1.0"?>
<!DOCTYPE response SYSTEM "http://10.24.30.40:8080/emservice/jsp/LoginQueryResults.dtd">
<response>
    <userDevicesResults>
        <user id="11151">
            <deviceName>SEP0038DFA2ED28</deviceName>
        </user>
    </userDevicesResults>
</response>

I tested this step using the developed tools SOAP UI

Send the Below SOAP Request for the user ‘11151’

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:WD70">
   <soapenv:Header/>
   <soapenv:Body>
      <urn:makeCallSoap soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
         <in0 xsi:type="urn:Credential">
            <userID xsi:type="xsd:string">webdialer</userID>
            <password xsi:type="xsd:string">ClickToDial!</password>
         </in0>
         <in1 xsi:type="soapenc:string" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">14155</in1>
         <in2 xsi:type="urn:UserProfile">
            <user xsi:type="xsd:string">11151</user>
            <deviceName xsi:type="xsd:string">SEP0038DFA2ED28</deviceName>
            <lineNumber xsi:type="xsd:string"></lineNumber>
         </in2>
      </urn:makeCallSoap>
   </soapenv:Body>
</soapenv:Envelope>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <soapenv:Body>
      <ns1:makeCallSoapResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="urn:WD70">
         <makeCallSoapReturn href="#id0"/>
      </ns1:makeCallSoapResponse>
      <multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:CallResponse" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="urn:WD70">
         <responseCode href="#id1"/>
         <responseDescription xsi:type="xsd:string">Success</responseDescription>
      </multiRef>
      <multiRef id="id1" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="xsd:int" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">0</multiRef>
   </soapenv:Body>
</soapenv:Envelope>