UCCX Documentation
ALL UCCX End User Guides
UCCX End User Guides
Phones
Cisco Phone Tutorials
Phone End User Guides
Cisco Unified IP Phone 7975, 7971, 7970, 7965, and 7945 Quick Reference for Cisco Unified CM 8.5
Cisco Agent Desktop (CAD)
CAD 8.5 Quick Start Guide
Cisco Agent Desktop User Guide (CAD 8.5) for Unified CM
Cisco Supervisor Desktop
Cisco Supervisor Desktop Quick Start Guide (CAD 8.5) for Unified CM
Cisco Supervisor Desktop User Guide/CAD 8.5 for Unified CM
Reporting
UCCX Historical Reports User Guide, Release 8.5(1)
UCCX 8.5(1) Historical Reporting Administrator and Developer Guide (Custom Reporting)