UCCX System Prompt List

To replace the system prompts with your own prompts in your applications you need to do the following:

• Enable User Prompts override System Prompts in UCCX admin - System - System Parameters
• Add your prompts to your language folder in the exact same folder structure as the system prompts below.
• Note - if the application cannot find your custom prompt - the system prompt will be used

continue_enter_number.wav
credit_of.wav
did_not_hear_name.wav
enter_phone_number.wav
finished.wav
goodbye.wav
name_cancelled.wav
name_confirm.wav
name_not_found.wav
no_phone_number.wav
of.wav
past.wav
pound.wav
spell.wav
spell_again.wav
spell_another.wav
star.wav
system_problem.wav
thankyou.wav
try_again.wav
unrecov_error_rec.wav
welcome.wav

AABusyExtn.wav
AABusyPhone.wav
AACalling.wav
AACallingExtn.wav
AACallingName.wav
AAEnterExtn.wav
AAEnterExtn_ASR.wav
AAExtnOutOfService.wav
AAInvalidChoice.wav
AAInvalidPhone.wav
AAInvalid_Extn.wav
AAMainMenu.wav
AAMainMenu_ASR.wav
AANameDial.wav
AANameDial0_ASR.wav
AANameDial1_ASR.wav
AANameDial2_ASR.wav
AAOutOfServicePhone.wav
AAPhoneReach.wav
AASorry.wav
AAWant2Call.wav
AAWant2Call_ASR.wav
AAWelcome.wav

a.wav
acute.wav
ae_ligature.wav
ampersand.wav
Apostrophe.wav
Asterix.wav
At.wav
a_acute.wav
a_circumflex.wav
a_grave.wav
a_umlaut.wav
b.wav
backslash.wav
backtick.wav
c.wav
caret.wav
cedilla.wav
cent_sign.wav
close_parenthesis.wav
colon.wav
comma.wav
currency_sign.wav
c_cedilla.wav
d.wav
dash.wav
dieresis.wav
dollar_sign.wav
dot.wav
double_quote.wav
e.wav
ellipses.wav
equal.wav
euro_sign.wav
exclamation_point.wav
exclamation_point_invert.wav
e_acute.wav
e_circumflex.wav
e_dieresis.wav
e_grave.wav
f.wav
five_eighths.wav
g.wav
grave.wav
greater_than.wav
h.wav
i.wav
i_acute.wav
i_circumflex.wav
i_dieresis.wav
j.wav
k.wav
l.wav
left_curly_brace.wav
left_double_quotation_mark.wav
left_single_quotation_mark.wav
left_square_bracket.wav
less_than.wav
m.wav
n.wav
n_tilde.wav
o.wav
oe_ligature.wav
one_eighth.wav
one_half.wav
one_quarter.wav
one_third.wav
open_parenthesis.wav
o_acute.wav
o_circumflex.wav
o_umlaut.wav
p.wav
percent.wav
per_mille.wav
pipe.wav
plus.wav
pound.wav
pound_currency.wav
q.wav
question_mark.wav
question_mark_invert.wav
r.wav
right_curly_brace.wav
right_double_quotation_mark.wav
right_single_quotation_mark.wav
right_square_bracket.wav
s.wav
semicolon.wav
seven_eighths.wav
slash.wav
space.wav
s_beta.wav
t.wav
three_eighths.wav
three_quarters.wav
tilde.wav
two_thirds.wav
u.wav
underscore.wav
u_acute.wav
u_circumflex.wav
u_dieresis.wav
u_grave.wav
v.wav
w.wav
x.wav
y.wav
z.wav

and.wav
ARS.wav
ARSs.wav
ARSs_nc.wav
ARS_fract.wav
ARS_fracts.wav
ARS_nc.wav
BOB.wav
BOBs.wav
BOBs_nc.wav
BOB_fract.wav
BOB_fracts.wav
BOB_nc.wav
BRL.wav
BRLs.wav
BRLs_nc.wav
BRL_fract.wav
BRL_fracts.wav
BRL_nc.wav
CAD.wav
CADs.wav
CADs_nc.wav
CAD_fract.wav
CAD_fracts.wav
CAD_nc.wav
CHF.wav
CHFs.wav
CHFs_nc.wav
CHF_fract.wav
CHF_fracts.wav
CHF_nc.wav
CLP.wav
CLPs.wav
CLPs_nc.wav
CLP_fract.wav
CLP_fracts.wav
CLP_nc.wav
CNY.wav
CNYs.wav
CNYs_nc.wav
CNY_fract.wav
CNY_fracts.wav
CNY_nc.wav
COP.wav
COPs.wav
COPs_nc.wav
COP_fract.wav
COP_fracts.wav
COP_nc.wav
DEM.wav
DEMs.wav
DEMs_nc.wav
DEM_fract.wav
DEM_fracts.wav
DEM_nc.wav
EUR.wav
EURs.wav
EURs_nc.wav
EUR_fract.wav
EUR_fracts.wav
EUR_nc.wav
FRF.wav
FRFs.wav
FRFs_nc.wav
FRF_fract.wav
FRF_fracts.wav
FRF_nc.wav
GBP.wav
GBPs.wav
GBPs_nc.wav
GBP_fract.wav
GBP_fracts.wav
GBP_nc.wav
HKD.wav
HKDs.wav
HKDs_nc.wav
HKD_fract.wav
HKD_fracts.wav
HKD_nc.wav
ILS.wav
ILSs.wav
ILSs_nc.wav
ILS_fract.wav
ILS_fracts.wav
ILS_nc.wav
INR.wav
INRs.wav
INRs_nc.wav
INR_fract.wav
INR_fracts.wav
INR_nc.wav
JPY.wav
JPYs.wav
JPYs_nc.wav
JPY_nc.wav
KRW.wav
KRWs.wav
KRWs_nc.wav
KRW_nc.wav
minus.wav
MXN.wav
MXNs.wav
MXNs_nc.wav
MXN_fract.wav
MXN_fracts.wav
MXN_nc.wav
negative.wav
NOK.wav
NOKs.wav
NOKs_nc.wav
NOK_fract.wav
NOK_fracts.wav
NOK_nc.wav
NZD.wav
NZDs.wav
NZDs_nc.wav
NZD_fract.wav
NZD_fracts.wav
NZD_nc.wav
of_currency.wav
overdrawn.wav
PEN.wav
PENs.wav
PENs_nc.wav
PEN_fract.wav
PEN_fracts.wav
PEN_nc.wav
PLN.wav
PLNs.wav
PLNs_nc.wav
PLN_fract.wav
PLN_fracts.wav
PLN_nc.wav
PYG.wav
PYGs.wav
PYGs_nc.wav
PYG_fract.wav
PYG_fracts.wav
PYG_nc.wav
RUR.wav
RURs.wav
RURs_nc.wav
RUR_fract.wav
RUR_fracts.wav
RUR_nc.wav
SEK.wav
SEKs.wav
SEKs_nc.wav
SEK_fract.wav
SEK_fracts.wav
SEK_nc.wav
SJD.wav
SJDs.wav
SJDs_nc.wav
SJD_fract.wav
SJD_fracts.wav
SJD_nc.wav
THB.wav
THBs.wav
THBs_nc.wav
THB_fract.wav
THB_fracts.wav
THB_nc.wav
TWD.wav
TWDs.wav
TWDs_nc.wav
TWD_fract.wav
TWD_fracts.wav
TWD_nc.wav
USD.wav
USDs.wav
USDs_nc.wav
USD_fract.wav
USD_fracts.wav
USD_nc.wav
UYU.wav
UYUs.wav
UYUs_nc.wav
UYU_fract.wav
UYU_fracts.wav
UYU_nc.wav
VEB.wav
VEBs.wav
VEBs_nc.wav
VEB_fract.wav
VEB_fracts.wav
VEB_nc.wav

1.wav
10.wav
11.wav
12.wav
13.wav
14.wav
15.wav
16.wav
17.wav
18.wav
19.wav
2.wav
20.wav
2000.wav
2001.wav
2002.wav
2003.wav
2004.wav
2005.wav
2006.wav
2007.wav
2008.wav
2009.wav
2010.wav
21.wav
22.wav
23.wav
24.wav
25.wav
26.wav
27.wav
28.wav
29.wav
3.wav
30.wav
31.wav
4.wav
5.wav
6.wav
7.wav
8.wav
9.wav
apr.wav
aug.wav
day.wav
days.wav
dec.wav
feb.wav
fri.wav
jan.wav
jul.wav
jun.wav
mar.wav
may.wav
mon.wav
month.wav
months.wav
nov.wav
oct.wav
of_month.wav
sat.wav
sep.wav
sun.wav
thu.wav
today.wav
tue.wav
wed.wav
week.wav
weeks.wav
year.wav
years.wav
yesterday.wav

ca.wav
da.wav
de.wav
el.wav
en.wav
es.wav
eu.wav
fr.wav
it.wav
ja.wav
nl.wav
no.wav
pl.wav
pt.wav
rm.wav
sl.wav
sv.wav
zh.wav

and.wav
close_parenthesis.wav
divided.wav
equals.wav
greater_than.wav
less_than.wav
minus.wav
multiplied.wav
open_parenthesis.wav
or.wav
plus.wav
Power_of.wav

0.wav
1.wav
10.wav
100.wav
1000.wav
11.wav
12.wav
13.wav
14.wav
15.wav
16.wav
17.wav
18.wav
19.wav
2.wav
20.wav
21.wav
22.wav
23.wav
24.wav
25.wav
26.wav
27.wav
28.wav
29.wav
3.wav
30.wav
31.wav
32.wav
33.wav
34.wav
35.wav
36.wav
37.wav
38.wav
39.wav
4.wav
40.wav
41.wav
42.wav
43.wav
44.wav
45.wav
46.wav
47.wav
48.wav
49.wav
5.wav
50.wav
51.wav
52.wav
53.wav
54.wav
55.wav
56.wav
57.wav
58.wav
59.wav
6.wav
60.wav
61.wav
62.wav
63.wav
64.wav
65.wav
66.wav
67.wav
68.wav
69.wav
7.wav
70.wav
71.wav
72.wav
73.wav
74.wav
75.wav
76.wav
77.wav
78.wav
79.wav
8.wav
80.wav
81.wav
82.wav
83.wav
84.wav
85.wav
86.wav
87.wav
88.wav
89.wav
9.wav
90.wav
91.wav
92.wav
93.wav
94.wav
95.wav
96.wav
97.wav
98.wav
99.wav
Billion.wav
half.wav
million.wav
negative.wav
oh.wav
point.wav
positive.wav
quarter.wav
trillion.wav

1000ord.wav
100ord.wav
10ord.wav
11ord.wav
12ord.wav
13ord.wav
14ord.wav
15ord.wav
16ord.wav
17ord.wav
18ord.wav
19ord.wav
1ord.wav
20ord.wav
21ord.wav
22ord.wav
23ord.wav
24ord.wav
25ord.wav
26ord.wav
27ord.wav
28ord.wav
29ord.wav
2ord.wav
30ord.wav
31ord.wav
32ord.wav
33ord.wav
34ord.wav
35ord.wav
36ord.wav
37ord.wav
38ord.wav
39ord.wav
3ord.wav
40ord.wav
41ord.wav
42ord.wav
43ord.wav
44ord.wav
45ord.wav
46ord.wav
47ord.wav
48ord.wav
49ord.wav
4ord.wav
50ord.wav
51ord.wav
52ord.wav
53ord.wav
54ord.wav
55ord.wav
56ord.wav
57ord.wav
58ord.wav
59ord.wav
5ord.wav
60ord.wav
61ord.wav
62ord.wav
63ord.wav
64ord.wav
65ord.wav
66ord.wav
67ord.wav
68ord.wav
69ord.wav
6ord.wav
70ord.wav
71ord.wav
72ord.wav
73ord.wav
74ord.wav
75ord.wav
76ord.wav
77ord.wav
78ord.wav
79ord.wav
7ord.wav
80ord.wav
81ord.wav
82ord.wav
83ord.wav
84ord.wav
85ord.wav
86ord.wav
87ord.wav
88ord.wav
89ord.wav
8ord.wav
90ord.wav
91ord.wav
92ord.wav
93ord.wav
94ord.wav
95ord.wav
96ord.wav
97ord.wav
98ord.wav
99ord.wav
9ord.wav

0.wav
1.wav
2.wav
3.wav
4.wav
5.wav
6.wav
7.wav
8.wav
9.wav
a.wav
b.wav
c.wav
d.wav
double.wav
extension.wav
pound.wav
star.wav

afternoon.wav
am.wav
at_night.wav
central.wav
daylight.wav
eastern.wav
hour.wav
hours.wav
in_afternoon.wav
in_evening.wav
in_morning.wav
local.wav
midnight.wav
minute.wav
minutes.wav
morning.wav
mountain.wav
night.wav
noon.wav
oclock.wav
pacific.wav
pm.wav
savings.wav
second.wav
seconds.wav
standard.wav
time.wav

ICDHoldConnect.wav
ICDQueue.wav
ICDWelcome.wav
ICDWelcome2.wav

ICMCollectDigits.wav
ICMMinute.wav
ICMSecond.wav
ICMStayOnline.wav
ICMVisibleQAnn1.wav
ICMVisibleQAnn2.wav
ICMWait4nextAvail.wav

enter_pin.wav
error_auth.wav
error_general.wav
error_rec.wav
error_try_again.wav
error_try_later.wav
finished.wav
goodbye.wav
have_spelled.wav
menu_re_rec.wav
new_rec.wav
pound.wav
rec_name.wav
still_there.wav
store_success.wav
welcomeSpokenName.wav

agentNotLogin.wav
cancelMonitor.wav
CSQIdSelect.wav
doneMenu.wav
enterExtension.wav
enterPIN.wav
enterUserId.wav
extOrCSQ.wav
failAuthenticate.wav
haveSelectCSQ.wav
invalidInput.wav
invalidKey.wav
noCSQ.wav
noCSQName.wav
notAllowed.wav
pwdOrUidWrong.wav
selectCSQ.wav
unableFollowCall.wav
unableToMix.wav
unableToMonitor.wav
voipServerDown.wav
welcomeRmon.wav

cancel_start.wav
continue_to_spell.wav
for.wav
have_spelled.wav
invalid_choice.wav
name_dial.wav
name_dial0_ASR.wav
name_dial1_ASR.wav
name_dial2_ASR.wav
no_match.wav
press.wav
press_or_say.wav
select_name.wav
still_there.wav
to_select.wav
transfer_operator.wav
transfer_operator_ASR.wav
try_again.wav
try_again_ASR.wav