Microsoft Internet Explorer
How to check if Finesse is running in IE11 mode
If “Display Intranet Sites in Compatability View” is checked and Enterprise Mode is NOT configured for the Finesse Site, then it will run in IE8 mode.
Press F12 and see if running in IE11 or IE8 mode at the Finesse Login Page - as per below screen shot
If you see “Edge” you are running in IE11 mode. If you see “8” - its not supported (for Cisco UCCX / UCCE)!
How to Enable Enterprise Mode and use Site List
Enterprise Mode Schema V1 File
<rules version="1"> <emie /> <docMode> <domain docMode="edge">ucce-finesse-a.purplepi.ie:8445</domain> <domain docMode="edge">ucce-finesse-a.purplepi.ie</domain> <domain docMode="edge">ucce-finesse-b.purplepi.ie:8445</domain> <domain docMode="edge">ucce-finesse-b.purplepi.ie</domain> </docMode> </rules>
Enterprise Mode Schema V2 File
<site-list version="2"> <created-by> <tool>EMIESiteListManager</tool> <version>10.0.14357.1004</version> <date-created>04/13/2017 12:58:19</date-created> </created-by> <site url="uccx-a.purplep.ie:8445"> <compat-mode>IE11</compat-mode> <open-in>IE11</open-in> </site> <site url="uccx-b.purplep.ie:8445"> <compat-mode>IE11</compat-mode> <open-in>IE11</open-in> </site> </site-list>
Understanding user-agent strings
https://msdn.microsoft.com/en-us/library/ms537503(v=vs.85).aspx
A guide on IE compatibility view and x ua compatible
https://blogs.msdn.microsoft.com/asiatech/2013/10/22/how-to-add-web-site-to-compatibility-view-list-via-gpo/
http://frankcode.wordpress.com/2013/10/17/a-guide-to-ie-compatibility-view-and-x-ua-compatible/
http://msdn.microsoft.com/en-us/library/ff955275(v=vs.85).aspx
Compatibility mode for Sub domains
http://netitude.bc3tech.net/2013/09/11/add-subdomains-to-the-compatibility-view-list/
IE Proxy Script from here
@echo off IF "%1" == "" goto toggle IF "%1" == "1" goto turnon goto turnoff :toggle REG QUERY "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v "ProxyEnable" | Find "0x0" IF %ERRORLEVEL% == 1 goto turnoff If %ERRORLEVEL% == 0 goto turnon goto end :turnon REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /t REG_DWORD /f /D 1 echo "PROXY ON" goto end :turnoff REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /t REG_DWORD /f /D 0 echo "PROXY OFF" goto end :end @exit
Enable IE Proxy Tab
Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel] "ConnectionsTab"=dword:00000000 "Connwiz Admin Lock"=dword:00000000