Pause and Resume
Verint RIS Server:
Extension Number:
Audio
Video
SOURCE of HTML
<html>
<head>
<script type="text/javascript">
function doPauseAudio () {
var myhostname = document.getElementById('RIS-Hostname');
var myext = document.getElementById('ext');
url = 'http://' + myhostname.value + ':3020/servlet/eQC6?interface=IContactManagement&method=deliverevent&device.systemdevice=CiscoIP&attribute.key=Contact.ContentType&attribute.value=Audio&attribute.key=Contact.Requestor&attribute.value=CRMApp&contactevent=PauseRecord&device.device=' + myext.value;
newwindow=window.open(url,'name','height=450,width=450,resizable=1');
if (window.focus) {newwindow.focus()}
return false;
}
function doResumeAudio () {
var myhostname = document.getElementById('RIS-Hostname');
var myext = document.getElementById('ext');
url = 'http://' + myhostname.value + ':3020/servlet/eQC6?interface=IContactManagement&method=deliverevent&device.systemdevice=CiscoIP&attribute.key=Contact.ContentType&attribute.value=Audio&attribute.key=Contact.Requestor&attribute.value=CRMApp&contactevent=ResumeRecord&device.device=' + myext.value;
newwindow=window.open(url,'name','height=450,width=450,resizable=1');
if (window.focus) {newwindow.focus()}
return false;
}
function doPauseVideo () {
var myhostname = document.getElementById('RIS-Hostname');
var myext = document.getElementById('ext');
url = 'http://' + myhostname.value + ':3020/servlet/eQC6?interface=IContactManagement&method=deliverevent&device.systemdevice=MGRSC&attribute.key=Contact.ContentType&attribute.value=AudioVideo&attribute.key=Contact.Requestor&attribute.value=CRMApp&contactevent=PauseRecord&device.device=' + myext.value;
newwindow=window.open(url,'name','height=450,width=450,resizable=1');
if (window.focus) {newwindow.focus()}
return false;
}
function doResumeVideo () {
var myhostname = document.getElementById('RIS-Hostname');
var myext = document.getElementById('ext');
url = 'http://' + myhostname.value + ':3020/servlet/eQC6?interface=IContactManagement&method=deliverevent&device.systemdevice=MGRSC&attribute.key=Contact.ContentType&attribute.value=AudioVideo&attribute.key=Contact.Requestor&attribute.value=CRMApp&contactevent=ResumeRecord&device.device=' + myext.value;
newwindow=window.open(url,'name','height=450,width=450,resizable=1');
if (window.focus) {newwindow.focus()}
return false;
}
</script>
</head>
<body>
Verint RIS Server: <input type="text" id="RIS-Hostname" value="RIS-Server01" />
<p>
Extension Number: <input type="text" id="ext" value="61652" />
<p>
<p>
Audio
<p>
<input id="clickPauseAudio" type="button" value="Pause Audio" onclick="doPauseAudio();" />
<input id="clickResumeAudio" type="button" value="Resume Audio" onclick="doResumeAudio();" />
<p>
Video
<p>
<input id="clickPauseVideo" type="button" value="Pause Video" onclick="doPauseVideo();" />
<input id="clickResumeVideo" type="button" value="Resume Video" onclick="doResumeVideo();" />
<p>
</body>
</html>