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        <title>orourke.tv - vendors:cisco:uc:cucm</title>
        <description>every banana has 5 sides</description>
        <link>http://orourke.tv/web/</link>
        <lastBuildDate>Sun, 03 May 2026 17:31:36 +0000</lastBuildDate>
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            <url>http://orourke.tv/web/lib/exe/fetch.php?media=wiki:dokuwiki.svg</url>
            <title>orourke.tv</title>
            <link>http://orourke.tv/web/</link>
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        <item>
            <title>alaw</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:alaw&amp;rev=1526583369&amp;do=diff</link>
            <description>CUCM Alaw Prefer

System - &gt; Region Information -&gt; Audio Codec Preference Lists


Copy the “Factory Default low loss” and call it “Factory Default low loss - alaw prefer”
Edit this new preference list and move alaw codec above the ulaw codec and save</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:09 +0000</pubDate>
        </item>
        <item>
            <title>auto-register-conifg</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:auto-register-conifg&amp;rev=1526583369&amp;do=diff</link>
            <description>Auto Registration Phone Config

Purpose: To facilitate a logged out phone profile with minimum config.

Example for Cisco 7841 phones


	*  Configure a &#039;Custom 7841 SIP /w Service URL&#039; Phone Button Template for Cisco 7841 phones. 
		*  Change Line 4 from been a line to be a Service</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:09 +0000</pubDate>
        </item>
        <item>
            <title>axl</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:axl&amp;rev=1605706486&amp;do=diff</link>
            <description>CUCM AXL

Java Command Line Tool

Use SOAP API or Java Command Line tool (which returns SOAP response)

Soap Command Line Example [ here]


Cisco AXL SQL Toolkit

References: Cisco Unified Communications Manager 11.0(1) Database Dictionary

&lt;http://info.stack8.com/blog/executing-sql-queries-against-cucm-through-cisco-axl&gt;


Command line


admin:run sql select device.pkid,device.name,device.description,device.tkmodel,typemodel.name from device,typemodel WHERE device.name like&#039;SEP%&#039; AND device.tkm…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 18 Nov 2020 13:34:46 +0000</pubDate>
        </item>
        <item>
            <title>clicktocall</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:clicktocall&amp;rev=1526583370&amp;do=diff</link>
            <description>Click to Call




Cisco Unified Communications Widgets

&lt;http://www.cisco.com/en/US/products/ps9829/index.html&gt;


Click to Call Overview

&lt;http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdf&gt;


Click to Call User Guides

&lt;http://www.cisco.com/en/US/products/ps9829/products_user_guide_list.html&gt;


Webdialer Dialer API for customized Click to Call

&lt;http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/7_1_2/wd.html#wp1054882&gt;


Test Number: 0014249983…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:10 +0000</pubDate>
        </item>
        <item>
            <title>conferencenow</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:conferencenow&amp;rev=1566988647&amp;do=diff</link>
            <description>Cisco Conference Now

	*  Configuring Confence Now

Key Aspects of Conference Now

	*  A maximum of 100 simultaneous Conference Now and Meet-Me conference are supported per CUCM node
	*  The maximum number of conference parties is controlled by the existing CallManager service parameter Maximum Meet-Me Conference Unicast</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 28 Aug 2019 10:37:27 +0000</pubDate>
        </item>
        <item>
            <title>dns</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:dns&amp;rev=1526583370&amp;do=diff</link>
            <description>Configuring DNS


set network dns primary &lt;your primary dns IP address&gt;
set network dns secondary &lt;your secondary dns IP address&gt;
set network domain &lt;node.company.com&gt;


Deleting a DNS entry


delete dns &lt;ip address&gt;</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:10 +0000</pubDate>
        </item>
        <item>
            <title>em_webpage</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:em_webpage&amp;rev=1526583370&amp;do=diff</link>
            <description>Cisco CUCM EM Login / Logout



Extension Mobility Error Codes

&lt;https://supportforums.cisco.com/document/93061/common-problems-extension-mobility&gt;</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:10 +0000</pubDate>
        </item>
        <item>
            <title>gatewayrecording</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:gatewayrecording&amp;rev=1584350735&amp;do=diff</link>
            <description>CUCM Gateway Recording

Use this procedure to configure the gateway for recording. You must enable Unified Communications Gateway Services. 
The following task flow contains the high-level process to enable Unified Communications Gateway Services.

High Level</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 16 Mar 2020 09:25:35 +0000</pubDate>
        </item>
        <item>
            <title>inventory</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:inventory&amp;rev=1666088796&amp;do=diff</link>
            <description>CUCM Inventory

Requirement

Obtain details of all the Physical phones and ATA devices registered to the CUCM Cluster

References

	*  Cisco References
		*  Cisco Reference - CUCM AXL API
		*  Cisco Reference - RIS Port API

	*  This Sites references
		*  My AXL Reference
		*  My RIS Port Reference
		*  Model ID Table


Solution Steps

	*  Gather a list of the SEP and ATA devices configured on the cluster using the AXL</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Tue, 18 Oct 2022 10:26:36 +0000</pubDate>
        </item>
        <item>
            <title>ios-dns</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:ios-dns&amp;rev=1526583371&amp;do=diff</link>
            <description>DNS Server on IOS for CUCM install

To spoof a customer DNS servers &amp; NTP servers for an offline install
Download and install CSR1000 IOS Virtual Router 


!
ip host test.mydomain.local 10.10.10.1
ip host uc-cucmpub.mydomain.local 10.125.10.30
ip host test 10.10.10.1
!
ip domain name mydomain.local
!
ip dns server
ip dns primary mydomain.local soa ns.mydomain.local mb1.mydomain.local 
ip dns primary 2.168.192.in-addr.arpa soa 192.168.1.1 ns.mydomain.local 
!
ntp master 2
!
interface Loopback0
 i…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:11 +0000</pubDate>
        </item>
        <item>
            <title>ip-voice-media-streaming</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:ip-voice-media-streaming&amp;rev=1526583371&amp;do=diff</link>
            <description>IP Voice Media Streaming App issue on AMD processors

The Cisco IP Voice Media Streaming App will not start up if you are running server on a VMware server with an AMD processor.

To correct this issue:

	*  log in with root access
	*  Navigate to the /lib/modules/cm_ipvms/ folder</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:11 +0000</pubDate>
        </item>
        <item>
            <title>jtapi</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:jtapi&amp;rev=1527150762&amp;do=diff</link>
            <description>JTAPI Getting Started

	*  Download and install the JTAPI plugin from Cisco UC Manager 
	*  Set the Windows Environment Variable “Classpath” to include the below folder



C:\Program Files\JTAPITools\;


	*  Set the debug level and log folder correctly by running</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 24 May 2018 08:32:42 +0000</pubDate>
        </item>
        <item>
            <title>modelid</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:modelid&amp;rev=1605789030&amp;do=diff</link>
            <description>CUCM Model IDs

Note the Model IDs are documented by Cisco in the below RIS Port Reference however but the list is not up to date - so the below includes some devices not documented by Cisco RIS Port API.

	* Reference: &lt;https://developer.cisco.com/docs/sxml/#!risport70-api-reference/risport70-api-reference&gt;

Model Table
 ID      Model</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 19 Nov 2020 12:30:30 +0000</pubDate>
        </item>
        <item>
            <title>moh</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:moh&amp;rev=1584955184&amp;do=diff</link>
            <description>Music On Hold

Reference: &lt;http://bhatkoti.com/tag/how-to-download-moh-file-from-cisco-call-manager-5x-6x-7x/&gt;


admin:file list activelog mohprep/* ← note * means all files
SampleAudioSource.alaw.wav
SampleAudioSource.g729.wav
SampleAudioSource.ulaw.wav
SampleAudioSource.wb.wav
SampleAudioSource.xml
CiscoMOHSourceReport.xml

Step#4 Download the moh files to a SFTP server
Use a command called “file get activelog mohprep/filename”to download above listed file(s), here is an example:
admin:file ge…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 23 Mar 2020 09:19:44 +0000</pubDate>
        </item>
        <item>
            <title>restarttvs</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:restarttvs&amp;rev=1529482524&amp;do=diff</link>
            <description>CUCM Serviceability API

Reference: &lt;https://developer.cisco.com/site/sxml/&gt;


	*  The batch file requires command line program CURL - download and put in the Script Folder or add to the Windows PATH environment variable
	*  Download Win 32 bit version here
	*  Note CURL requires Microsoft Visual C++ Redistributable 


@echo off

: Author: Gerard O&#039;Rourke
: Date: 19/06/2018

SET FOLDER=C:\X-Support\Scripts\
SET LOGFILE=%FOLDER%\curl.log
SET CUCMPUB=10.123.123.123
SET CUCMUSER=myAppAdminUser
SET …</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 20 Jun 2018 08:15:24 +0000</pubDate>
        </item>
        <item>
            <title>risport</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:risport&amp;rev=1605780755&amp;do=diff</link>
            <description>CUCM RIS

Using RisPort70 With Bulk Requests

Applications using RisPort70 to perform queries on large numbers of devices, for example in order to update a devicename to IP address lookup table, need to balance:

	* Request rate throttle (18 requests per minute maximum)</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 19 Nov 2020 10:12:35 +0000</pubDate>
        </item>
        <item>
            <title>security-pwd</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:security-pwd&amp;rev=1526583372&amp;do=diff</link>
            <description>Testing your CUCM Security Password

The trick to test your security password is to try to reset the password with a new password which is based on a dictionary word!

set password user security

Dictionary Word password that will fail: “cisco123”</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:12 +0000</pubDate>
        </item>
        <item>
            <title>security</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:security&amp;rev=1635943271&amp;do=diff</link>
            <description>Cisco CUCM Security

References

IP Telephony for 802.1X Design Guide

Cisco Security Guide

Understanding NAC, 802.1X and MAB

Configuring 802.1X on Cat Swicthes
&lt;https://www.cisco.com/c/dam/global/en_hk/assets/pdfs/collabortaion_technologies_enterprise_vocie_security.pdf&gt;

&lt;https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU1/systemConfig/cucm_b_system-configuration-guide-1251su1/cucm_b_system-configuration-guide-1251su1_restructured_chapter_0101100.html&gt;

Security Guide 12…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 03 Nov 2021 12:41:11 +0000</pubDate>
        </item>
        <item>
            <title>sipnormalization</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:sipnormalization&amp;rev=1586513400&amp;do=diff</link>
            <description>SIP Normalization

Reference

	* &lt;https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/sip_tn/9_0_1/sip_t_n/9-script_param.html&gt;
	* &lt;https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213516-configure-sip-normalization-script-in-cc.html&gt;

Examples

Add Sip Header

	* Create a SIP Normalization Script similar to below
	* Assign this to the SIP trunk (via SIP trunk configuration)
	* Reset trunk


M = {}
local headername = &quot;myHeader&quot;
loc…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Fri, 10 Apr 2020 10:10:00 +0000</pubDate>
        </item>
        <item>
            <title>soap</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:soap&amp;rev=1526583373&amp;do=diff</link>
            <description>CUCM SOAP

soapUI is the world leading Open Source Functional Testing Tool, mainly it is used for Web Service Testing

You can download it from: &lt;http://www.soapui.org/&gt;

The CUCM WebDialer WDSL file can be downloaded from CallManager server using the following URL:

&lt;http://CUCM-Servername/webdialer/wsdl/WebdialerSoap.wsdl&gt;

Example file located here:</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:13 +0000</pubDate>
        </item>
        <item>
            <title>sso</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:sso&amp;rev=1629708545&amp;do=diff</link>
            <description>Single Sign On - SSO

Recent Notes

	* &lt;https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_m_saml-sso-configuration-1251.html&gt;
	* &lt;https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/Azure/cucm_b_saml-sso-microsoft-azure-idp.html&gt;
	* &lt;https://docs.microsoft.com/en-us/azure/active-directory/hybrid/reference-connect-ports&gt;
	* &lt;https://help.webex.com/en-us/mfu88u/Control-Hub-Single-Sign-…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 23 Aug 2021 08:49:05 +0000</pubDate>
        </item>
        <item>
            <title>upgrade</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:upgrade&amp;rev=1589489154&amp;do=diff</link>
            <description>CUCM Upgrade Info




	* 
	* CUCM Upgrade Task

CUCM Upgrade Links



 CUCM 7.1 

CUCM 7.1.2 Software Upgrade

For 110G or 80G single disk or two 80G disk deployments, available space for upgrade should be at least twice the active partition disk space. For example, in a two 80G disk deployment, active partition should not be more than 25G, and available space should be at least 50G. Following are commands to check the disk usage.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 14 May 2020 20:45:54 +0000</pubDate>
        </item>
        <item>
            <title>view-logfile</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:view-logfile&amp;rev=1526583374&amp;do=diff</link>
            <description>Viewing a file from command line



Example file: /var/log/actuive/platform/log/diag1.log


How to view:


file view activelog platform/log/diag1.log</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:14 +0000</pubDate>
        </item>
        <item>
            <title>vmware-warning</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:vmware-warning&amp;rev=1526583375&amp;do=diff</link>
            <description>Remove VMWare Warning at CUCM Startup

Note: Never obtain root access on a production Cisco Call Manager, 

as it would void any Cisco support.


These tips are for non production lab use only.

Log in with root access

change the following in the file/usr/local/bin/base_scripts/hardware_check.sh</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:15 +0000</pubDate>
        </item>
        <item>
            <title>webdialer</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cucm:webdialer&amp;rev=1526867304&amp;do=diff</link>
            <description>Webdialer

WebDialer WSDL File for CUCM

&lt;https://myserver.mydomain.com:8443/webdialer/wsdl/wd70.wsdl&gt; 


Reference Character Encoding (needed for WebDialer)

&lt;https://grox.net/utils/encoding.html&gt; 


Use Postman for testing the XML API (Extension Mobility)


CUCM Extension Mobility API

&lt;https://developer.cisco.com/media/EMAPI_Developer_Guide/index.html?_toc370817188.html&gt; 


CUCM Webdialer SOAP Developer Guide

&lt;https://developer.cisco.com/site/webdialer/develop-and-test/documentation/develope…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 21 May 2018 01:48:24 +0000</pubDate>
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