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        <title>orourke.tv - vendors:cisco:uc:cvp</title>
        <description>every banana has 5 sides</description>
        <link>http://orourke.tv/web/</link>
        <lastBuildDate>Mon, 22 Jun 2026 13:35:03 +0000</lastBuildDate>
        <generator>FeedCreator 1.8</generator>
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            <url>http://orourke.tv/web/lib/exe/fetch.php?media=wiki:dokuwiki.svg</url>
            <title>orourke.tv</title>
            <link>http://orourke.tv/web/</link>
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        <item>
            <title>ccb</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:ccb&amp;rev=1684147493&amp;do=diff</link>
            <description>Courtesy CallBack
signaling forward unconditional
Make sure signaling forward unconditional is set under voice service voip on the Cisco CUBE, otherwise CVP doesn&#039;t get informed that the call has been reconnected to the caller - and the caller just hears silence.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 15 May 2023 10:44:53 +0000</pubDate>
        </item>
        <item>
            <title>cisco_guid</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cisco_guid&amp;rev=1526583376&amp;do=diff</link>
            <description>Cisco GUID

CVP uses the Cisco-Guid that is within the SIP INVITE to identify the call.

This is available in the CVP Call Logs, e.g. 


Note: In the SIP header this Cisco GUID is in decimal format.
CVP convers this to HEX.

e.g. 
SIP Header Contains:</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:16 +0000</pubDate>
        </item>
        <item>
            <title>cpn-remove</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cpn-remove&amp;rev=1526583376&amp;do=diff</link>
            <description>Remove CVP Survivability Calling Party Name





voice class sip-profiles 1
 request INVITE sip-header From modify &quot;--CVP_9_0_1_0_0_0_670(.*)&quot; &quot;\1&quot;
 request INVITE sip-header Remote-Party-ID modify &quot;--CVP_9_0_1_0_0_0_670(.*)&quot; &quot;\1&quot;</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:16 +0000</pubDate>
        </item>
        <item>
            <title>cvp-cs-tips</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvp-cs-tips&amp;rev=1526583377&amp;do=diff</link>
            <description>CVP CallServer TIPS

	*  View the CVP CallServer debug level and config details using the URL: &lt;http://localhost:8000/cvp/diag&gt;

	* Bringing CallServer gracefully out of service</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:17 +0000</pubDate>
        </item>
        <item>
            <title>cvp-es</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvp-es&amp;rev=1526583378&amp;do=diff</link>
            <description>CVP 7.0(2) Engineering Specials


ES2 : http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=28e36acd4e92d97b74236885842d0282
ES22: http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=f99d68dc0393bfa7143ced50b88d9431
ES27: http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=3c6aa009b7a9d9332d399ac34d2c6d20
ES30: http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=a466c8ed9cb09ee7a9d41d6b05df03a5
ES33: http://www.cisco.com/cgi-bin/tblbld/tablebuild.pl?swpath=ef140547961960a9b53…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:18 +0000</pubDate>
        </item>
        <item>
            <title>cvp-ip-address</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvp-ip-address&amp;rev=1526583655&amp;do=diff</link>
            <description>CVP CallServer IP Address

You SHOULD be able to get use the variable “user.cvp_server_info” to retrieve the CVP CallServer IP address.

However this does NOT work, if CUCM is the routing client (even if there is a Send to VRU node).
Here is a workaround to retrieve the IP Address of the CVP CallServer which has the call.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 19:00:55 +0000</pubDate>
        </item>
        <item>
            <title>cvp-router-configs</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvp-router-configs&amp;rev=1526583379&amp;do=diff</link>
            <description>Cisco VXML Gateway (no survivability)


!
voice translation-rule 1
 rule 1 /987654/ //
!
voice translation-profile CVP-block-987654
 translate called 1
!
application
 service new-call flash:bootstrap.vxml
  paramspace english language en
  paramspace english index 0
  paramspace english location flash
  paramspace english prefix en
 !
 service bootstrap flash:bootstrap.tcl
  paramspace english language en
  paramspace english index 0
  paramspace english location flash
  paramspace english prefi…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:19 +0000</pubDate>
        </item>
        <item>
            <title>cvp-variablepassing</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvp-variablepassing&amp;rev=1526583379&amp;do=diff</link>
            <description>Sending Multiple Variables from ICM using user.microapp.ToExtVXML 

&quot;application=SystemTestApp;fruit=banana;color=yellow&quot; 

This will build a URL which will look like the following:


http://&lt;vxml-server&gt;/CVP/Server?application=SystemTestApp&amp;fruit=banana&amp;color=yellow</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:19 +0000</pubDate>
        </item>
        <item>
            <title>cvpstudio</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:cvpstudio&amp;rev=1541585489&amp;do=diff</link>
            <description>CVP Call Studio

To compile CVP Call Studio Java Code

Add the below two “external Jar” to the Library

C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.library.framework\lib\framework.jar

C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.library.framework\lib\servlet-api.jar</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 07 Nov 2018 10:11:29 +0000</pubDate>
        </item>
        <item>
            <title>examples</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:examples&amp;rev=1527027212&amp;do=diff</link>
            <description>CVP Script Examples</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Tue, 22 May 2018 22:13:32 +0000</pubDate>
        </item>
        <item>
            <title>fetchaudio</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:fetchaudio&amp;rev=1526583659&amp;do=diff</link>
            <description>CVP Fetch Audio

Call Studio Audio Element with Fetch Audio







VXML 2.0 Fetch Properties

VXML 2.0 Specifications - 6.3.5 Fetching Properties
fetchaudioThe URI of the audio to play while waiting for a document to be fetched. The default is not to play any audio during fetch delays. There are no fetchaudio properties for audio, grammars, objects, and scripts. The fetching of the audio clip is governed by the audiofetchhint, audiomaxage, audiomaxstale, and fetchtimeout properties in effect at …</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 19:00:59 +0000</pubDate>
        </item>
        <item>
            <title>ftps</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:ftps&amp;rev=1750437555&amp;do=diff</link>
            <description>CVP Call Studio - FTPS_Client Element

This “FTPS_Client” element is based off of the stock FTP_Client element.

FTP often fails security scans - even if its locked down, uses an anonymous user and is only use for uploading Audio files.
To get around this issue - FTPS is a similar solution, which can run on the CVP Servers IIS Servers without any 3rd party applications and uses TLS to encrypt the</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Fri, 20 Jun 2025 16:39:15 +0000</pubDate>
        </item>
        <item>
            <title>gatewayconfig</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:gatewayconfig&amp;rev=1567506424&amp;do=diff</link>
            <description>CVP Sample IOS Config

An extract of key config from a IOS Gateway Config for CVP


! Note the Routing Client Name is set in Old ICM Admin Config and used in the ICM scripting
ip host CVP1A.RC 10.0.1.191
ip host CVP1B.RC 10.0.2.191
ip host CVP1A.RC-backup 10.0.2.191
ip host CVP1B.RC-backup 10.0.1.191
ip host CUCM.RC 10.0.1.191
ip host CUCM.RC-backup 10.0.2.191
!
voice rtp send-recv
!
voice service voip
 signaling forward unconditional
 sip
  header-passing
!
voice class codec 1
 codec preference…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Tue, 03 Sep 2019 10:27:04 +0000</pubDate>
        </item>
        <item>
            <title>iosvb</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:iosvb&amp;rev=1526583380&amp;do=diff</link>
            <description>IOS VB - MRCP v2

TCP 6075 for MRCPv2

Reference: &lt;https://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/98582-index.html&gt;



! TCP 6075 for MRCPv2
! Reference: https://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/98582-index.html
!
voice class uri ASR sip
 pattern asr@123.123.123.123:5060
!

voice class uri ASR sip
 pattern asr@123.123.123.123:5060
|
ivr asr-server sip:asr@123.123.123.123:5060
!
voice class uri ASR sip
 pattern asr@123.123.123.123:5060
!
m…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:20 +0000</pubDate>
        </item>
        <item>
            <title>jconsole</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:jconsole&amp;rev=1638208900&amp;do=diff</link>
            <description>CVP JConsole

Reference: &lt;https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-customer-voice-portal/210796-CVP-Memory-Troubleshooting-with-Jconsole.html&gt;

JConsoel Example

Using JConsole to view

	* Total licensed VXML Server ports.
	* Total ports available
	* Total ports in Use

First Open JConsole and connect to the VXML server port (no username / password is needed).



Select insecure option</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Mon, 29 Nov 2021 18:01:40 +0000</pubDate>
        </item>
        <item>
            <title>jndi-cvp</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:jndi-cvp&amp;rev=1526583380&amp;do=diff</link>
            <description>How to configure JNDI for CVP VXML server for database integration

see &lt;http://docwiki.cisco.com/wiki/Unified_CVP_VXML_Server_JNDI_Resources&gt;


Overview Steps to configure JNDI on CVP VXML server (running Tomcat)

 * Enable database access on your CVP VXML server by installing a compatible JDBC driver
 * Add the JNDI Context config for the database connection to the context.xml file - for detailed guide view Tomcat 5.5 JNDI Datasource HOW-TO
 * Restart the Tomcat service Cisco CVP VXMLServer
 *…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:20 +0000</pubDate>
        </item>
        <item>
            <title>media-file-reload</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:media-file-reload&amp;rev=1526583381&amp;do=diff</link>
            <description>Cisco CVP VXML Gateway Media File Reload

If the need to reload a cached file on a CVP VXML gateway and the gateway is not checking the media webserver as the audio file is not yet marked as stale, then you can use the following command to force a reload / recache of the audio file.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:21 +0000</pubDate>
        </item>
        <item>
            <title>reportingserver</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:reportingserver&amp;rev=1718189758&amp;do=diff</link>
            <description>CVP Reporting Server

Links

	*  &lt;https://community.cisco.com/t5/collaboration-voice-and-video/reporting-server-installation-and-configuration-for-cvp/ta-p/3118215&gt;
	*  CVP 12 Reporting Guide

Database Purging

Default Purge Settings



SQL Reports

All sessions that connect to the reporting database should initiate with two statements:


SET ISOLATION DIRTY READ; SET LOCK MORE TO WAIT 30


This prevents reporting queries from interfering with CallServer message persistence and improves the perf…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 12 Jun 2024 10:55:58 +0000</pubDate>
        </item>
        <item>
            <title>rest</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:rest&amp;rev=1735311491&amp;do=diff</link>
            <description>CVP REST Client

Useful Sites

	* &lt;https://www.cisco.com/c/en/us/support/docs/contact-center/unified-customer-voice-portal-1161/214932-troubleshoot-vxml-application-rest-eleme.html&gt;
	* &lt;https://dmacias.org/cisco-courtesy-callback-ccb-and-cce-hours-of-operations/&gt;

Parsing XML using SET Value Element

Set the first variable “myLocalVar1” to below (the other variables - do not require the first two lines)
This variable is then available as “LocalVar.myLocalVar1”


importPackage(com.audium.server.c…</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Fri, 27 Dec 2024 14:58:11 +0000</pubDate>
        </item>
        <item>
            <title>sip-headers</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:sip-headers&amp;rev=1758211867&amp;do=diff</link>
            <description>CVP SIP Headers

Setting, Modifying, Removing SIP Headers

It is possible to add, modify or remove sip headers by using the SIPHeaderInfo Call Variable in the Script Editor.


In the script editor, the Set node is used to set the call variable string for SIPHeaderInfo.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 18 Sep 2025 16:11:07 +0000</pubDate>
        </item>
        <item>
            <title>sip-refer</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:sip-refer&amp;rev=1526583381&amp;do=diff</link>
            <description>CVP Sip Refer Example

Note: SIP Refer DN - is required to be entered into CVP Dialnumber. 
Why it is required for Refer Numbers - does not make 100% sense to me.
Should it not always return to originator so why is this needed?

Compliance Message Example</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:21 +0000</pubDate>
        </item>
        <item>
            <title>vvb</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:vvb&amp;rev=1750752719&amp;do=diff</link>
            <description>CVP VVB

Useful Commands

Adding / deleting hostnames


show vvb host-to-ip

utils vvb add host-to-ip mediaserver 123.123.123.123

utils vvb delete host-to-ip mediaserver 123.123.123.123


Show / Clear Cache


show vvb cache cache_entries

set vvb cache stale_cache_entries</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Tue, 24 Jun 2025 08:11:59 +0000</pubDate>
        </item>
        <item>
            <title>vxml-app</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:vxml-app&amp;rev=1526583382&amp;do=diff</link>
            <description>CVP VXML Applications in Use

	*  Copy Export your VXML Call Logs for a far back as needed.
	*  Download and install linux apps - &lt;https://www.gnu.org/software/for-windows.en.html&gt;

	*  Use the cut command to get the application name from the call logs
		*  
cut -d , -f 5 call*.* &gt; Apps.txt


	*  this Apps.txt file contains a line for each call.</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Thu, 17 May 2018 18:56:22 +0000</pubDate>
        </item>
        <item>
            <title>webservice</title>
            <link>http://orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:webservice&amp;rev=1625047760&amp;do=diff</link>
            <description>CVP Call Studio SOAP Web Service

If you select the checkbox for “Store full response xml” then it&#039;ll be stored into element data named response_xml for the web service element.

For now, use the General tab of some element after it, to log it. You&#039;ll have to key in the var name response_xml from your keyboard

{Data.Element.WebSvcElmtName.response_xml}</description>
            <author>anonymous@undisclosed.example.com (Anonymous)</author>
            <pubDate>Wed, 30 Jun 2021 10:09:20 +0000</pubDate>
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