every banana has 5 sides http://orourke.tv/web/ Sat, 20 Jun 2026 07:10:32 +0000 FeedCreator 1.8 http://orourke.tv/web/lib/exe/fetch.php?media=wiki:dokuwiki.svg http://orourke.tv/web/ http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:bulk-create-reason-labels&rev=1727713128&do=diff Bulk Create Reason Labels on CCE 12.X * Export Reason Labels from Finesse using the Finesse API - and save XML output as a XML file * Run Python script below and specify your Finesse XML files as your input file. Note - I need to update so any System codes are skipped - but they should fail to be imported in any event! anonymous@undisclosed.example.com (Anonymous) Mon, 30 Sep 2024 16:18:48 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:desktop&rev=1727713134&do=diff Finesse Desktop XML Sample from upgrade - which works <finesseLayout xmlns="http://www.cisco.com/vtg/finesse"> <!-- DO NOT EDIT. The version number for the layout XML. --> <version>1252.02</version> <configs> <!-- The Title for the application which can be customized. --> <config key="title" value="Cisco Finesse"/> <!-- The logo file for the application --> <!-- For detailed instructions on using custom icons for logos and tabs, please refe… anonymous@undisclosed.example.com (Anonymous) Mon, 30 Sep 2024 16:18:54 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:gadgetcodesnippets&rev=1727713144&do=diff Gadget Code Snippets MakeRequest _clientLogger.log("handleResponse(): The response status code is: " + response.rc); _clientLogger.log("response.data :" + response.data); _clientLogger.log("response.headers :" + JSON.stringify(response.headers)); _clientLogger.log ("responseTextJSON: " + JSON.stringify(response.text)); anonymous@undisclosed.example.com (Anonymous) Mon, 30 Sep 2024 16:19:04 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:gadgets&rev=1727974900&do=diff Finesse Gadgets TO DO * Check out - finesse.utilities.Utilities.getParameterByName(str, name) * <https://developer.cisco.com/docs/finesse/#!javascript-library> Reference the Finesse and jQuery Libraries Reference the Finesse and jQuery libraries hosted on the Finesse server from within your external Hosted Gadget using the below code. Full example outlines how to do this. anonymous@undisclosed.example.com (Anonymous) Thu, 03 Oct 2024 17:01:40 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:js-api&rev=1761732619&do=diff Finesse JavaScript API Auth API Examples Reference: <https://developer.cisco.com/docs/finesse/utilities/#getauthheaderstringconfigobj> A non SSO User getToken(): undefined getUserAuthString(): ZmFrZXVzZXI6ZmFrZXBhc3N3b3Jk getAuthHeaderString(finesse.gadget.Config): Basic ZmFrZXVzZXI6ZmFrZXBhc3N3b3Jk getAuthModes(): {"SSO":"SSO","NONSSO":"NON_SSO","HYBRID":"HYBRID"} getAuthTokenObj(): null anonymous@undisclosed.example.com (Anonymous) Wed, 29 Oct 2025 10:10:19 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:layouts&rev=1727713526&do=diff Finesse Team Layouts # Gerry O'Rourke # 30 September 2024 # Version 1.0 ################################################################################################################################################# # 1. Configure a template Finesse config against an individual team using Finesse Admin GUI and confirm all OK. # # Document the Team ID which has been configured with this template (team ID is a column on the Finesse Admin teams page) … anonymous@undisclosed.example.com (Anonymous) Mon, 30 Sep 2024 16:25:26 +0000 http://orourke.tv/web/doku.php?id=vendors:cisco:uc:ucce:finesse:workflow&rev=1727713159&do=diff Sample Workflows samplevaluecv2 anonymous@undisclosed.example.com (Anonymous) Mon, 30 Sep 2024 16:19:19 +0000