Differences

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--- vendors:cisco:uc:cvp:vvb [2019/02/12 15:28] – [Logging Commands] gerardorourke
+++ vendors:cisco:uc:cvp:vvb [2025/06/24 09:11] (current) – [Useful Commands] gerardorourke
@@ Line 2: / Line 2: @@
 ==== Useful Commands ====
+Adding / deleting hostnames
 <code>
 show vvb host-to-ip
@@ Line 8: / Line 10: @@
 utils vvb delete host-to-ip mediaserver 123.123.123.123
+</code>
+Show / Clear Cache
+<code>
 show vvb cache cache_entries
 set vvb cache stale_cache_entries
+</code>
+Show Call Summary
+<code>
 show vvb call active voice summary
+</code>
+Change SIP Control protocol from the default of TCP to UDP (needed for Nuance ASR/TTS)
+<code>
+show vvb sip controlTransport
+show vvb sip optionsTransport
+set vvb sip controlTransport
+set vvb sip optionsTransport
 </code>
 ==== Logging Commands====
+===Virtual Agent Logging / Cloud Connect ====
+<code>
+file tail activelog speechserver/logs/SpeechServer/SpeechServer.log
+</code>
 ===Real Time VXML Tracing===
@@ Line 37: / Line 61: @@
 ===Gather Packet Capture Logs===
 <code>file get activelog /platform/cli/<capture>.cap</code>
-<hi>Note: Filename is case sensative and always ends with lower case ".cap"</hi>
+<alert type="info">Note: Filename is case sensative and always ends with lower case ".cap"</alert>
-e.g.
+Example:
 <code>utils network capture size ALL count 100000 file MyFileName</code>
 <code>file get activelog /platform/cli/MyFileName.cap</code>