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vendors:cisco:uc:ece:gdprutility [2021/01/08 16:33] – [Sample Extracts of ECE Tables - highlighting how ECE anonymizes (Masks) the data] gerardorourkevendors:cisco:uc:ece:gdprutility [2021/01/08 17:30] (current) – [Sample Extracts of ECE Tables - highlighting how ECE anonymizes (Masks) the data] gerardorourke
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 The below shows an extract of the Case Management Content Person Table - where you can see that the contact has been masked / anonymized The below shows an extract of the Case Management Content Person Table - where you can see that the contact has been masked / anonymized
 +
 +Email attachment Content is also overwritten - in the below I confirmed that the content changed for the **ExampleTxtFile.txt**
 +
 +{{:vendors:cisco:uc:ece:emailattachment.png?400|}}
 +
 +
  
 {{:vendors:cisco:uc:ece:ece-contact_person.png?400|}} {{:vendors:cisco:uc:ece:ece-contact_person.png?400|}}
 +
 +
 +==== Note =====
 +
 +If you delete a customer and then that customer sends new emails / chat in - the user will get recreated a new customer contact.
 +However if you then try to delete the same customer again - you will get an error as the masking for the email address will be a duplicate with previous account deleted. (I should get the exact error and  table here...)
 +
 +To get around this issue, just update the mask value from "xxxx" to another value such as "xxxxa"
  • vendors/cisco/uc/ece/gdprutility.1610123634.txt.gz
  • Last modified: 2021/01/08 16:33
  • by gerardorourke