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--- vendors:cisco:uc:ece:gdprutility [2021/01/08 16:49] – [Sample Extracts of ECE Tables - highlighting how ECE anonymizes (Masks) the data] gerardorourke
+++ vendors:cisco:uc:ece:gdprutility [2021/01/08 17:30] (current) – [Sample Extracts of ECE Tables - highlighting how ECE anonymizes (Masks) the data] gerardorourke
@@ Line 167: / Line 167: @@
 {{:vendors:cisco:uc:ece:ece-contact_person.png?400|}}
+==== Note =====
+If you delete a customer and then that customer sends new emails / chat in - the user will get recreated a new customer contact.
+However if you then try to delete the same customer again - you will get an error as the masking for the email address will be a duplicate with previous account deleted. (I should get the exact error and  table here...)
+To get around this issue, just update the mask value from "xxxx" to another value such as "xxxxa"