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| vendors:cisco:uc:icm:outbound:ha [2022/12/05 11:21] – [Java Code |(which then uses PowerShell) to check if the AD user / group name is valid] gerardorourke | vendors:cisco:uc:icm:outbound:ha [2024/01/30 08:12] (current) – [SQL Install Components] gerardorourke |
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| *[[https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/User/guide/ucce_b_ucce_b_outbound-option-guide-for-unified_1261/ucce_b_ucce_b_outbound-option-guide-for-unified_1261_chapter_0100.html#task_DC0C8FC79817E08F47C8A30B0BE04A76|Upgrade Outbound Option for High Availability in an Existing Deployment]] | *[[https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/User/guide/ucce_b_ucce_b_outbound-option-guide-for-unified_1261/ucce_b_ucce_b_outbound-option-guide-for-unified_1261_chapter_0100.html#task_DC0C8FC79817E08F47C8A30B0BE04A76|Upgrade Outbound Option for High Availability in an Existing Deployment]] |
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| | * [[https://www.cisco.com/c/en/us/support/docs/contact-center/outbound-option/214104-ucce-outbound-option-high-availability-q.html|Configure and Troubleshoot UCCE Outbound Option High Availability]] |
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| ==== SQL Install Components ==== | ==== SQL Install Components ==== |
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| Outbound HA needs that the **SQL Server Replication** is installed. You can confirm if this is available via the following method:\\ | Outbound HA <del>needs</del> to have **SQL Server Replication** is installed. You can confirm if this is available via the following method:\\ |
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| {{:vendors:cisco:uc:icm:outbound:sql-installedcomponents.png?600|}} | {{:vendors:cisco:uc:icm:outbound:sql-installedcomponents.png?600|}} |
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| | Actually no it doesn't! |
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| | The Troubleshooting Guide above (based on 11.6) is NOT valid. SQL Replication is NOT used any more (since 12.0) - a custom Replication by the application is used instead (as the SQL replication was not fast enough apparently). So ignore this doc. |