Differences

This shows you the differences between two versions of the page.

--- vendors:cisco:uc:icm:outbound:ivr [2018/05/17 19:56] – ↷ Page moved from code:java:vendors:cisco:uc:icm:outbound:ivr to vendors:cisco:uc:icm:outbound:ivr gerardorourke
+++ vendors:cisco:uc:icm:outbound:ivr [2022/11/24 15:36] (current) – gerardorourke
@@ Line 1: / Line 1: @@
 === IVR Campaigns  ===
+<alert type="info">Legacy Article</alert>
+The below information on Translation Rules is no longer needed since Type 10 VRU were supported.
+This is a legacy document - and I am keeping it here just for info - but it is NOT relevant any more!!!
+For how to configure IVR campaigns please see the following guide:
+https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/User/guide/ucce_b_ucce_b_outbound-option-guide-for-unified_1261/ucce_b_ucce_b_outbound-option-guide-for-unified_1261_chapter_0101.html
 \\
@@ Line 36: / Line 46: @@
 **Campaign Configuration - Skill Group**
-{{code:java:vendors:cisco:uc:icm:outbound:ob-skillgroup.jpg}}
+{{OB-SkillGroup.JPG}}
 **IVR Campaign  - ICM Script example**
-{{code:java:vendors:cisco:uc:icm:outbound:ivr-campaign.jpg}}
+{{IVR-Campaign.JPG}}
 **Translation Route to VRU Node in above example**
-{{code:java:vendors:cisco:uc:icm:outbound:example-cvp-tr1.jpg}}
+{{Example-CVP-TR1.JPG}}
 **Queue node in above ICM Script example**
-{{code:java:vendors:cisco:uc:icm:outbound:queue-sk1.jpg}}
+{{Queue-SK1.JPG}}
 **Custom Funtion used in above Translation Route to VRU node**
-{{code:java:vendors:cisco:uc:icm:outbound:customfuntions.jpg}}
+{{CustomFuntions.JPG}}
 == Route to IVR when No agents or AMD ==
@@ Line 55: / Line 65: @@
 **No Agents Available ICM Script Example**
-{{code:java:vendors:cisco:uc:icm:outbound:noagents.jpg}}
+{{NoAgents.JPG}}