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| vendors:cisco:uc:uccx [2019/02/08 10:23] – gerardorourke | vendors:cisco:uc:uccx [2023/01/15 11:03] (current) – [Other] gerardorourke |
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| *[[https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/200764-UCCX-Call-Back-Feature-as-seen-on-CUCM-a.html|UCCX Callback feature]] | *[[https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/200764-UCCX-Call-Back-Feature-as-seen-on-CUCM-a.html|UCCX Callback feature]] |
| *[[vendors:cisco:uc:uccx:systemprompts|UCCX System Prompt List]] | *[[vendors:cisco:uc:uccx:systemprompts|UCCX System Prompt List]] |
| *{{:vendors:cisco:uc:uccx-prompt-allocation.xlsx}}|My UCCX Prompt Naming Convention | *{{:vendors:cisco:uc:uccx-prompt-allocation.xlsx|My UCCX Prompt Naming Convention}} |
| *[[https://software.cisco.com/download/release.html?mdfid=286287033&softwareid=280840578&release=Leapsecond&relind=AVAILABLE&rellifecycle=&reltype=latest | *[[https://software.cisco.com/download/release.html?mdfid=286287033&softwareid=280840578&release=Leapsecond&relind=AVAILABLE&rellifecycle=&reltype=latest |
| |UCCX Downloads]] | |UCCX Downloads]] |
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| ===== UCCX CUIC Custom Reports ===== | ===== UCCX CUIC Custom Reports ===== |
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| | If you want to use the password that you are setting in Password Management, then the user will need to be changed from uccxhrc to uccxhruser as well which is not recommended to use. |
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| | Or use the default password set for uccxhrc - which is documented in link below: |
| | * https://dmitrygolovach.com/cisco-uccx-and-standalone-cuic-integration/ |
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| * Create custom version of existing Store Procedure | * Create custom version of existing Store Procedure |
| * Create custom version of drop_table and use this in your custom precdure, e.g. | * Create custom version of drop_table and use this in your custom precdure, e.g. |
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| | ===== Other ===== |
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| | *https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_6_2/maintain_and_operate/guide/uccx_b_ccx-admin-and-operations-guide/uccx_b_ccx-admin-and-operations-guide_chapter_010011.html#reference_30FB5B12028611595CAC8B04B994A3D6 |
| | *https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express-1061/211401-Tech-Note-on-CUIC-Datasources-for-UCCX.html |
| | *https://ccxguru.wordpress.com/2018/01/31/creating-odbc-connection-with-uccx/0/ |