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--- vendors:redbox:home [2025/01/17 08:06] – [Redbox Broker] gerardorourke
+++ vendors:redbox:home [2025/01/28 14:23] (current) – [Storage] gerardorourke
@@ Line 115: / Line 115: @@
   * If you get "An error has occurred in the application" - then select more information to see why
+===== Storage =====
+  *https://support-rb.uniphore.com/quantify/QuantifyCallStorage/#t=QuantifyCallStorageV2.1%2FQuantifyCallStorageV2.1%2FQuantifyCallStorageV2.1.htm
+The D: (or other) drive should be dedicated for the Callstore and Database and by default with only 2GB free.
+However if you want to allow more free space - the **FreespaceMB** config makes the most sense - but below options - include this and other approaches.
+===Option 1===
+Free up space by remove all calls marked in the recorder database as deleted.
+To Remove all calls in the recorder database that are marked as deleted, this can be used to free up space.
+To Apply this setting you will need to amend the Recorder.ini.
+Please be aware this will run without a Recorder restart.
+C:\Windows\Recorder.ini
+[Recording]
+CheckForAllOrphanedCalls=1
+</code>
+Once this has run you will need to remove this entry.
+===Restrict the maximum Callstore size.===
+. Review the setting implementation restrictions below:
+Aged call deletion in use: The Callstore cannot resize until calls are over the age set, as they are prohibited from deletion until then.
+Aged call deletion not in use: If aged call deletion was in use and then disabled, it must remain disabled for a full wrap around of the callstore's files before implementing this change. Otherwise, empty frame files will remain on the partition, taking up 15MB space each.
+The "FreespaceMB" setting will result in the callstore reducing its size to maintain the set amount of freespace on the partition. This means that any files added to the partition will cause the callstore to progressively resize. The freespace is, therefore, best used only for temporary activities that require significant space on the partition, such as callstore database structure updates.
+Login to the Recorder, open a file explorer and navigate to: C:\Windows\ and open recorder.ini.
+. Add or modify the following content:
+<code>
+[Recording]
+FreespaceMB=20480
+</code>
+Note: Where the value used is in megabytes.
+. Restart the Recorder for the change to take effect.
+Note: Free space is recovered gradually as the callstore fills frame files, which triggers the free space check
+This may take weeks or months.
+To confirm the Callstore is aware of all available space on the drive or partition, open file explorer and browse to C:\LTR\Logs\.
+ * Open the file "ErrorLog.txt" and search for the last event of CallStoreSettings.cpp.
+ * Compare the Disk size and free space in bytes to the drive properties in file explorer.
+Example:
+<code>
+CallStoreSettings.cpp(1236): (TID 1ABC) 20##-XXX-## ##:##:##.###### [PRINT] - [.\Callstore] Disk size:106847793152 bytes, freespace:76756639744 bytes - this drive has 106 GB total space and 76 GB of free space.
+</code>
 ===== SSL Certs =====
@@ Line 203: / Line 257: @@
       * Note - I am unsure if above is all that is needed or if a restart of the **RBRConfig Manager** Service is needed as well or if both are needed! More testing required!
       * I can confirm when you make change via the GUI and apply that the client updates in < 60 seconds. So you don't need to do anything on the client side after making a change.