Old revisionsBack to top Share via Share via... Twitter LinkedIn Facebook Pinterest Telegram WhatsApp Yammer RedditSend via e-MailPrintPermalink × Chat Metrics https://www.callcentrehelper.com/benchmarks-improve-live-chat-metrics-161403.htm https://simplycontact.com/average-hold-time-for-contact-centers/ https://hiverhq.com/blog/live-chat-metrics https://emplifi.io/resources/blog/contact-center-industry-standards https://peaksupport.io/resource/blogs/a-complete-guide-to-reducing-hold-times-and-chat-wait-times-in-your-contact-center/ https://simplycontact.com/average-hold-time-for-contact-centers/ vendors/cisco/contactcenter/metrics/chat.txt Last modified: 2024/10/04 08:17by gerardorourke Log In