UCCE Campaign Creation Crecklist


  • SkillGroup and its route e.g. OB_CampaignName_01.SG
  • CallType, e.g. OB_CampaignName_01
  • Media Routing Dialed Number, e.g. 10001
  • Associate your Calltype with your Dialed Number
  • Create your reservation Script
  • Schedule / Associate your CallType with your Script
  • Admin script and set Campaign Type and percentage


  • Create Import Rule
  • Create Query Rule (associate with the Import Rule)
  • Create Campaign and assoicate the Query Rule(s), SkillGroup, Dialed Number and set the campaign times (Phone01 in Zone1 etc.)
  • vendors/cisco/uc/icm/outbound/checklist.txt
  • Last modified: 2018/05/17 19:56
  • by gerardorourke