Steps are: 1) Add the domain manually in Webex Control Hub → Organisation settings → Domains 2) Retrieve the verification token e.g. “cisco-ci-domain-verification=3380cace37906f123456785089775de06b180def12387abad59e09072” 3) Add a TXT DNS record to your domain with a value of

cisco-ci-domain-verification=3380cace37906f123456785089775de06b180def12387abad59e09072

4) Confirm via nslookup - DNS is returning this record 5) Click on Verify Domain on the Domain in Control hub

cisco-ci-domain-verification=3380cace37906f123456785089775de06b180def12387abad59e09072

So for domain “example.com” you enter a TXT DNS record of like the following (example below is registry 365)

you can test this DNS record using the nslookup command line tool:

> set type=txt
> example.com
Server:  one.one.one.one
Address:  1.1.1.1

Non-authoritative answer:
example.com        text =

        "cisco-ci-domain-verification=3380cace37906f123456785089775de06b180def12387abad59e09072"
        
  • vendors/cisco/webex/controlhub.txt
  • Last modified: 2025/06/27 11:48
  • by gerardorourke