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--- vendors:cisco:wxcc:flow [2023/05/16 11:51] – [SLICE] gerardorourke
+++ vendors:cisco:wxcc:flow [2025/06/11 15:42] (current) – [Global Variables] gerardorourke
@@ Line 31: / Line 31: @@
 ===== IF / ELSEIF / ELSE =====
-Below is NOT working in CASE element? Not sure why at this stage....
+Note when using an expression in a CASE element - do **not** have any carrier returns. Have the expression all in one line - as per below examples. While it might validate successfully with the expression tester - it fails in the CASE element.
 <code>
-{% if (Global_EWT_minutes == 1) %}
+{% if (Global_EWT_minutes == 1) %}minute{% elseif (Global_EWT_minutes > 1) and (Global_EWT_minutes <= 60) %}minutes{% else %}disable{% endif %}
-"minute"
-{% elseif (Global_EWT_minutes > 1) and (Global_EWT_minutes <= 60) %}
-"minutes"
-{% else %}
-"disable"
-{% endif %}
 </code>
@@ Line 51: / Line 45: @@
 toIndex: 0-based and exclusive\\
 <code>{{"123456789012345"|slice(8,12)}} => 9012</code>
+===== DB Connector =====
+  *https://github.com/CiscoDevNet/webex-contact-center-dbconnector
+===== Global Variables =====
+Update the default value in a Global Variable so you can reference it and check its value in another call session / script\\
+  *  https://developer.webex-cx.com/documentation/global-variables/v1/update-global-variables
+===== More Pebble Examples =====
+==== In Condition Node====
+ANI starts with is one of the two phone numbers below
+<code>
+{{(NewPhoneContact.ANI=='+353858769707') or (NewPhoneContact.ANI=='+353851231234') }}
+</code>
+ANI starts with '+3538'
+<code>
+{{(NewPhoneContact.ANI|slice(0,5)) == '+3538'}}
+</code>