Differences

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--- vendors:cisco:wxcc [2025/10/20 13:54] – [My WxCC Pages] gerardorourke
+++ vendors:cisco:wxcc [2026/09/23 12:49] (current) – [Wx Native Outbound Campaign Manager] gerardorourke
@@ Line 16: / Line 16: @@
   *[[https://www.cisco.com/c/dam/en/us/products/se/2020/7/Collateral/webex-wfo-faq.pdf|WFO FAQ]]
   *[[https://web.webex.com/ | Webex Web App ]]
+  *http://cs.co/LoveWebex
@@ Line 21: / Line 22: @@
   * <alert type="info">Provisioning email comes from - [email protected]</alert>
-  * https://gobeta.webex.com/welcome/
+  * https://gobeta.webex.com/welcome/ - Webex BETA
   * [[https://help.webex.com/en-us/article/nv7abhz/What's-new-for-administrators-in-Webex-Contact-Center#topic_D8159C942D4EE10D3C86F7C043C86722|Whats New]]
   * [[https://help.webex.com/en-us/article/7eatkw/Webex-Contact-Center-Self-Service-Trials|WxCC Trials]]
@@ Line 167: / Line 168: @@
   *https://developer.webex-cx.com/
   *https://webexcctsa.github.io/wxcc-usecases/pages/SupervisorControls/
+  *https://developer.webex.com/mcp/docs/webex-mcp-server-overview
 ===== Desktop =====
@@ Line 368: / Line 370: @@
   *https://docs-campaign-for-contact-centers.webexcampaign.com/docs/overview
   *https://docs-campaign-for-contact-centers.webexcampaign.com/docs/faqs
+====== TTS ======
+  * https://help.webex.com/en-us/article/ntkjqhw/Text-to-Speech-(TTS)-in-Webex-Contact-Center
+  * https://help.webex.com/en-us/article/pdef2d/Supported-languages-and-voices-for-AI-agents
+Pro engines use Azure TTS
+Pro-US/EU engines use ElevenLabs TTS - https://elevenlabs.io/